The hotel business performance is measured and reflected in the revenue management indicators. Continuing the previous article about “The revenue management metrics every hotel owner needs to know (Part 1)”, we will go through the remaining 06 key revenue management...
It is undeniable that OTA is one of the biggest channels to promote your hotel and contributes significant revenue for hotels. However, having your hotel bookings entirely depends on OTAs is not ideal as you have to pay commissions for each booking they deliver. When it comes to...
Hotel software management – also known as Property Management System (PMS) has imperceptibly become a necessity, the heart of the hospitality business ecosystem. Every hotel owner, from small to boutique, corporation to multinational hotel chain, will eventually come across this...
To manage your hotel effectively, here are the 12 key metrics that you need to understand. In the challenging year of 2021, improving the following 12 metrics is even more essential to growing your business. 1. Average Occupancy Rate – AOR What is the AOR? AOR is the percentage...
Travel agencies (TAs) are an important channel, contributing a lot of sales for hotels, besides online travel agencies (OTAs) or direct booking. Depending on your business size, the number of travel agencies you have can vary from a handful to dozens. When it comes to booking...
The Food and Beverage industry is one of the fastest-growing businesses in Vietnam. Whether you are running a coffee shop or a restaurant chain, you need a management system to help run and manage your business effectively. Why you need one, and what are the benefits a system can bring...
In the fast-paced world of hospitality, leveraging technology is crucial for streamlining operations and elevating guest experiences. A Central Reservation System (CRS) stands out as an essential tool, acting as more than just a booking platform. It’s a comprehensive system...
