In the dynamic landscape of the hospitality industry, success hinges on more than just providing excellent service; it requires a keen understanding and strategic application of key performance indicators (KPIs). From occupancy rates to guest satisfaction scores, these metrics offer...
Pattaya, a dynamic coastal city gracing the Gulf of Thailand, beckons travelers with its famed nightlife, breathtaking beaches, and a rich tapestry of cultural experiences. The CiHMS team recently had the distinct pleasure of immersing themselves in this vibrant locale, deploying our...
Nestled on the coast of the South China Sea, Hoi An stands as a mesmerizing testament to Vietnam’s rich history and vibrant culture. This ancient trading port, now a UNESCO World Heritage site, beckons travelers with its timeless charm, colorful lantern festivals, and delectable...
The hospitality industry is witnessing a paradigm shift as technology continues to reshape traditional practices into modern, efficient processes. Among the frontrunners in this space, CiHMS stands out as a comprehensive hotel management system that powers operations from boutique inns...
Nestled along Vietnam’s southern coast, Vung Tau has long been a cherished weekend getaway for domestic travelers. Its golden beaches, fresh seafood, and deep historical roots make it a compelling destination for those seeking relaxation and adventure alike. Just a short drive from Ho...
Phu Quoc, Vietnam’s largest island, is a place of unparalleled beauty, where luxury, relaxation, and adventure converge. Known as the “Pearl Island,” it boasts pristine beaches, crystal-clear waters, and a vibrant cultural tapestry. In 2023, this tropical haven...
The hospitality industry, having witnessed remarkable technological advancements in 2024, is poised for even greater innovation in 2025. From evolving guest expectations to the rise of cutting-edge technologies, the upcoming year promises to redefine the future of hospitality. Building...
