What you need to know about the POS/FnB restaurant management systems

The Food and Beverage industry is one of the fastest-growing businesses in Vietnam. Whether you are running a coffee shop or a restaurant chain, you need a management system to help run and manage your business effectively. Why you need one, and what are the benefits a system can bring for your business? We will discuss these points in this article.

What an F&B management system can do

This software is built to support all restaurant operations and can apply to almost all business models. Here are some of the main features:

• Manage all your restaurant information: floor plan, area map, table setup, menu, promotions, and so on
• Connect and synchronize all POS devices
• You can split – combine orders, view order history, apply for promotions, send orders to kitchen printers or kitchen display units
• Manage employee & work shift

Besides, for hotels and hotel chains, an F&B system must have the ability to integrate with PMS to allow in-room charge.

What are the benefits?

• Save operation time and costs: All operational activities, from creating orders, printing bills to sending invoices, can be done quickly right on a POS device or mobile application. Your staff can serve guests smoothly and deliver excellent hospitality.
• Minimize errors: All the data is updated and synchronized between POS and kitchen printers. And this helps to remove the risk of wrong orders which could bring disappointment to your guests.
• Better business management: knowing your business performance at the right time with the correct data is very important. What you can count on as an F&B software is its clear dashboard and comprehensive reports. Just a glare to know how the business is going.
• Improve customer service: serve your guests better with a system that handles all your operation needs, so your staff can spend more time with the guests.

Select one for your restaurant

No matter what size or scale of your restaurant operations may be, the right management system is your most reliable source when it comes to both efficient operations and optimal growth. Here are points you should consider when selecting a system

1. Data transparency
   You want to make sure that the system gives you real-time data; across businesses. A restaurant manager needs to know what’s going on all the time. It is critical to have real-time data as you may need timely action when problems arise.
2. Easy to use
   No one wants a complicated system that takes months to master. Check the system interface before you decide to buy one. To make sure the interface is user-friendly, clean, and easy to understand.
3. Scalability
   Choose a system that can support your growth and geographic expansion in the long-run. You don’t want to keep changing the software as your business expands, as it will cost you a lot.

If you still have questions regarding choosing the right F&B system for your restaurant, don’t hesitate to contact our consultant team for further advice.