Time: Thursday | September 29th 2022

10:00 – 11:30AM

In the first eight months of 2022, Vietnam’s tourism witnessed impressive growth. Domestic tourism has exploded and exceeded the expectations of many.  domestic tourism has exploded beyond the expectations of many people – reaching 79.8 million visitors, far exceeding the set target for the whole year of 2022. 60 million) and also almost equal to 2019, the highest year on record. International visitors are gradually recovering, which means Vietnam’s hotel industry faces one of the biggest challenges. the shortage of human resources – many hotels do not have enough employees, especially during the summer period. In the past, there was a situation of urgent recruitment – temporary recruitment of people with no experience, resulting in service quality that did not meet customer expectations.

The staffing shortage in this sector will also limit the industry’s potential to achieve full recovery and growth. As a result, “Human Resources” has become one of the most popular keywords in industry agendas and forums.

Special guest speakers of this September issue of CiHMS will discuss and share expert perspectives on questions: 

  • What “pains” are hotels facing?
  • What is the new look of hotel human resources?
  • How to drive revenue when combining technology and staff?
  • How do HR managers track their employees’ journey of experience and performance?
  • Are you looking for a new generation of HR?
  • What is the point of contact between managers and employees?

Join the discussion with leading experts at 10 am on September 29th 2022 in the webinar: HUMAN RESOURCES REVOLUTION IN HOSPITALITY INDUSTRY to get answers to issues around this “hot” and complicated topic.

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10:00 - 10:05


10:05 - 10:15

The current situation

10:20 - 11:00

Open discussion

11:00 - 11:20


11:20 - 11:30

Watch the recorded webinar
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Past webinar