Summary

Date: Thursday | July 29th, 2021

10:00AM – 11:00AM

The new normal has been slowly and gradually changing our daily life routine. People have learnt to navigate their “new life” amidst this COVID-19 pandemic with a positive attitude by adjusting to the social distance 2.0 (keeping at least 2 arms length away from the others), mask-on in public, online grocery and food delivery are preferable. e-Wallet & iBanking are in style, gathering is luxurious and lock-down is no longer fearful. We appreciate communication differently, even if it’s merely digitally done through the app or messenger, a form of digital communication.
While the pandemic lasts, digital communication has been widely adapted throughout the hospitality industry to help hoteliers keep in contact with customers, grow their audiences and build their brand awareness. How to catch up and apply digital communication methodology into your hotel practices amidst this COVID-19 chaos?
This month’s CiHMS webinar topic is all about it. Join our July webinar on July 29th, 2021 at 10am to hear what our key speakers share regarding this topic.

[ Presented by ]
Speakers

Viet Bui

Co-founder & CEO - OLLI Technology

Trang Mai

Enterprise Lead - Google Cloud Vietnam
[ Information ]
Agenda

10:00 - 10:05

Introduction

10:05 - 10:10

Latest report on digital communication in the midst of COVID-19 globally

10:10 - 10:40

Open discusion: The role of digital communication throughout the customer journey

10:40 - 11:00

Q&A

11:00 - 11:10

Closing
[ Video ]
Watch the recorded webinar
[ Information ]
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