Create unforgettable guest experiences and drive conversions with CiHMS — the all-in-one hospitality solution designed to elevate every stage of the guest journey.
Empower Your Hotel's Marketing and Sales with CiHMS
Personalized Experiences, Proven Results
CiHMS is a complete hospitality management system built to provide seamless, personalized guest experiences while giving your sales and marketing teams the tools they need to maximize bookings, enhance engagement, and boost guest satisfaction. Discover how CiHMS can help you transform hotel operations into marketing opportunities.
How CiHMS Elevates the Guest Journey
Personalized Pre-checkin emails provide guests with the information they need and offer options to enhance their stay before they even arrive.
Digital Key
No more card scanning with CiHMS, now the key is integrated into the guest’s smartphone to tap and go, convenient!
QR Services
Guests can easily browse services, order food, or request amenities through the mobile concierge or QRMenu — all accessible from their personal devices.
PCM
Know every package usages by your guests, understand demands and important notes within guest’s packages
CiPOS
Fully synced POS system allow our guests to call for order and pay within multiple methods.
Personalized Follow-Ups
After check-out, guests receive tailored thank-you emails with loyalty offers and feedback requests, enhancing their connection to the brand.
Guest Loyalty Programs
CiHMS helps automate loyalty campaigns, allowing you to reward guests and build long-term relationships.
Benefits for Sales & Marketing Teams
Maximize Revenue with Personalized Offers
Use CiHMS to create data-driven campaigns that personalize offers at scale. Whether it’s a room upgrade, a spa package, or a special dining experience, CiHMS provides the insights needed to engage guests with the right offer at the right time.
Effective Campaign Management
Manage marketing campaigns, track performance, and get real-time insights on guest behaviors and preferences. CiHMS helps you optimize campaigns, improve targeting, and drive results with a complete understanding of your guests.
Seamless Upselling and Cross-Selling
Integrated booking and CRM modules allow sales teams to identify upselling opportunities, such as dining reservations, room upgrades, or experiences, during each stage of the guest journey.
“CiHMS has enabled us to personalize guest experiences in ways we never could before. From booking to post-stay follow-up, every guest interaction is seamless, and we’ve seen a significant increase in guest satisfaction and repeat bookings.”
— Marketing Manager, 5-Star Hotel in Singapore
Ready to Elevate Your Sales & Marketing Efforts?
Discover how CiHMS can empower your team to create personalized guest experiences, boost loyalty, and drive more bookings.